Shipping Policy

Free U.S. shipping on orders over $50. Orders under that ship for a flat $5.99.

When live ordering begins, in-stock orders will normally leave our facility within two business days. Orders placed after business hours, on weekends, or on holidays begin processing on the next business day. Preorders or made-to-order products, if offered, will display a separate estimated ship date before purchase.

Standard U.S. orders ship with tracking through USPS Ground Advantage or a comparable tracked ground service. We may use UPS or another carrier when package size, destination, reliability, or cost makes it more appropriate.

Standard U.S. delivery is generally estimated at 3–7 business days after carrier acceptance. Carrier estimates are not guarantees and may be affected by weather, holidays, address problems, or regional delays.

A tracking number is emailed when your order ships. You can also find your orders in your account.

If tracking has not moved for seven days, or the package is marked delivered but cannot be located, contact support@HaloHoldBaby.com. We will help open a carrier inquiry and determine the appropriate replacement or refund after reviewing the tracking record.

Contact us immediately if the shipping address is wrong. We cannot guarantee changes after an order enters fulfillment, and additional carrier or reshipping costs may apply when an address supplied at checkout is incomplete or incorrect.

The initial launch is planned for U.S. delivery only. International shipping may be added only after duties, taxes, labeling, product requirements, and return handling have been reviewed.